Shipping Policy

This policy explains how we handle order processing, shipping, and delivery.

Processing Time

Orders are typically processed and dispatched within our stated handling time (shown on the product page or at checkout), excluding weekends and holidays. Custom builds or bundles may take longer — this will be noted on the relevant product page.

Shipping Destinations

We ship worldwide. Some remote locations or destinations subject to trade restrictions may not be available at checkout.

Shipping Rates & Carriers

Shipping cost and estimated delivery time are calculated at checkout based on your destination and the carrier selected. We work with reputable international carriers and provide tracking for all shipments where the carrier supports it.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees charged by your country upon arrival. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We are not able to predict what these charges will be, as they vary by country.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email. You can also check your order status anytime on our Track Order page.

Lost or Delayed Packages

Delivery estimates are provided by the carrier and are not guaranteed. If your package appears lost or is significantly delayed, contact us with your order number and we’ll help investigate with the carrier.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delayed, returned, or lost due to an incorrect or incomplete address provided by the customer, though we will do our best to help redirect a shipment where the carrier allows it.

Contact Us

Shipping questions can be sent to us on Discord or by email.