Help & FAQs
Welcome to the Cyber-Ammo Help and FAQ page. Here, we have compiled a list of commonly asked questions to provide you with quick answers and assistance. If you have any additional queries or require further information, feel free to contact us through our Discord channel or email us at info@cyber-ammo.com.
Cyber-Ammo is the official distributor for Captain products in Europe. As an authorized distributor, we provide access to a range of Captain products, as shown on the official Captain DMA site.
We value your queries and strive to assist every customer promptly. Rest assured that we are working diligently to address all questions as soon as possible. Please be patient and refrain from pinging any Admins to ensure a smooth process.
DMA stands for Direct Memory Access. It refers to the process in which an FPGA (Field-Programmable Gate Array) device accesses the memory bus of the main computer directly.
Private firmware is 1:1 firmware specially tailored for your board. With this firmware, you will have a unique Vendor ID that distinguishes your board from others.
The read/write speed of our CaptainDMA card varies based on the USB version. On USB 3.0, you can expect speeds around 4000-6000, while on USB 3.2, the speeds range from 6000-9000+. Additionally, the quality of your second PC, including RAM speed, processor capabilities, etc., can also influence the overall speed.
We understand the importance of timely delivery. Typically, shipping takes 3-7 days at most, depending on your location and shipping method.
For any further information or specific inquiries, we encourage you to reach out to us through our Discord channel or by emailing us at info@cyber-ammo.com. Our dedicated team is here to assist you and ensure a seamless experience with Cyber-Ammo products.